We offer three engagement models based on your property's needs. Every model includes trained staff, on-site leadership, and performance accountability.
Every engagement is custom-quoted. Rates vary by service complexity, talent requirements, contract length, and lead time — because no two properties are the same. We publish outcomes, not rate cards.
Single events, seasonal peaks, emergency coverage
Single events, seasonal peaks, emergency coverage
Per-person hourly rate (varies by role)
4-hour minimum per team member
$500 rapid response fee for same-day deployment (waived for contract clients)
Ongoing daily/weekly staffing needs
Ongoing daily/weekly staffing needs, hotels and venues with recurring coverage
Preferred hourly rates (10-15% below on-demand)
20 hours/week commitment
Priority deployment at no additional fee
Complete department management
Properties that want to hand off an entire department
Custom monthly management fee + per-person hourly rates
3-month initial term
| Feature | On-Demand | Contract | Full Outsource |
|---|---|---|---|
| Trained Team | ✓ | ✓ | ✓ |
| On-Site Leadership | ✓ | ✓ | ✓ |
| Dedicated Captain | — | ✓ | ✓ |
| Priority Scheduling | — | ✓ | ✓ |
| Preferred Rates | — | ✓ | ✓ |
| Weekly Reports | — | ✓ | ✓ |
| Quarterly Reviews | — | ✓ | ✓ |
| Full Department Mgmt | — | — | ✓ |
| Hiring & Onboarding | — | — | ✓ |
| HR Administration | — | — | ✓ |
Everything you need to know about our pricing and engagement models