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Rapid Response Staffing

Short-staffed right now?

Call-outs. No-shows. Last-minute guest surprises. Events about to start. We deploy trained, uniformed hospitality professionals fast. You get back to running your property.

Need help right now? Call 770-873-9004. Our CEO answers that line. Send the form instead and we call you back within the hour.

Contracted clients within 45 minutes of Greenville, NC: 90-minute deployment, based on staff availability. Per-engagement (one-off) bookings inside 48 hours of call time: the published rapid deployment fee below. Contracted clients never pay it.

How It Works

From Call to Coverage in Four Steps

No long intake forms. No callbacks tomorrow. We move when you need us.

1

You Call or Submit

Call 770-873-9004, the line our CEO answers, or submit the rapid request form and we call you back within the hour. Tell us when, where, and how many.

2

You Get the Terms in Writing

Per-engagement: the Rapid Deployment Agreement, the fee for your headcount and a 50% deposit. Contracted clients skip this step.

3

The Clock Starts

When your deposit and the fee have arrived and the agreement is signed, we recruit and brief your crew. Nothing is recruited before.

4

Staff Arrives Ready

Your team shows up briefed on the property, dressed in TWF uniform, and ready to execute. A TWF leader checks in before the shift ends.

Pricing

Transparent. No Hidden Fees.

Two paths. One standard of service. The rapid deployment fee applies only to per-engagement (one-off) bookings inside 48 hours of call time, one fee per deployment, sized to the staffing you book.

  • 25%Inside 48 hours of call time. The greater of $150 or 25% of the booked staffing.
  • 40%Inside 24 hours of call time. 40% of the booked staffing.
  • Custom9 or more people inside 48 hours. A person calls you within the hour.

Booked staffing means your market's per-engagement card rates for the hours you book, captain included. The fee sits on top of that, and the 50% deposit still applies.

If plans change. On every one-off booking the 50% deposit comes back if you cancel more than 72 hours before call time and is forfeited inside 72 hours. Inside 24 hours the full booking is billed at the card rates for the booked hours, with the 4-hour minimum. Headcount reductions inside 72 hours are billed as booked. Contracted clients: a cancellation inside 24 hours bills at the 4-hour minimum.

Inside 48 hours
Per-engagement (one-off)
From $150
Rapid deployment fee, the greater of $150 or 25% of the booked staffing, plus your market's per-engagement rate

For clients without a staffing agreement who need coverage inside 48 hours of call time. The fee, the deposit and the agreement are settled before we recruit anyone, so you know the full price first.

  • Inside 48 hours: the greater of $150 or 25% of the booked staffing. Inside 24 hours: 40%. 9 or more people: a custom quote, and a person calls within the hour
  • 4-hour minimum
  • 50% deposit. Inside 72 hours of call time it is not refundable, and inside 24 hours the full booking is billed at card rates for the booked hours
  • A signed Rapid Deployment Agreement
  • The clock starts when your deposit and fee have arrived and the agreement is signed. Nothing is recruited before.
  • If we cannot confirm your crew, everything comes back
Contracted clients / businesses
No fee
Never a rapid deployment fee. Billed per your agreement.

Contracted clients never pay the rapid deployment fee and are billed per their agreement. Requests inside three days are confirmed or declined within four hours where the local bench allows.

  • Confirm or decline within four hours on requests inside three days
  • 90-minute deployment within 45 minutes of Greenville, NC, a product we are rolling out as we grow
  • Priority dispatch over non-contract requests
  • Billed on your existing invoice cycle
  • Dedicated account manager coordination

Request Immediate Coverage

Fill out the essentials. We call you back within the hour. Need help right now? Call 770-873-9004. Our CEO answers that line.
Per-engagement clients: inside 48 hours of call time the rapid deployment fee is the greater of $150 or 25% of the booked staffing, 40% inside 24 hours, and a custom quote for 9 or more people. The clock starts when your deposit and fee have arrived and the Rapid Deployment Agreement is signed. Contracted clients never pay it.

Submitting this form does not guarantee availability. We call you back within the hour to confirm details and timing.

Coverage Area

Our Southeast markets. A local bench in each.

We keep a local bench in each of these markets, and rapid deployment requests are staffed from it. The 90-minute deployment is a product we are rolling out as we grow: today it covers contracted clients within 45 minutes of Greenville, NC, our home base. In the Washington, DC metro (DMV), our newest market, a person quotes every request.

90-minute deployment: contract clients within 45 minutes of Greenville, NC