19 million annual visitors. A 500,000 sq ft convention center. NC State gamedays. And a hospitality labor gap the market calls 'immediate and dire.' We are building a roster for it.
Wake County draws 19 million visitors and $3.4 billion in annual spending. Hotel occupancy runs at 69.7% - above the national average. The Raleigh Convention Center, Lenovo Center (150+ events a year, 1.5 million attendees), and NC State’s athletic calendar create layered, year-round demand. The staffing supply has not caught up.
Coordinators respond within 2 hours. Emergency line 24/7 for same-day coverage.
We are building dedicated rosters for Raleigh's hospitality market. Each venue type gets teams trained to its specific standards.
500,000 sq ft. 150,000 sq ft exhibit hall seating 9,600 theater-style. 32,000 sq ft ballroom. Connected to the Marriott City Center (410 rooms). Trade shows, expos, and regional conferences year-round.
500K Sq Ft18,500+ capacity arena hosting 150+ events annually. NC State football at Carter-Finley Stadium. March Madness generated 10,000+ hotel room bookings when Raleigh hosted. Gameday hospitality is a staffing event.
150+ Events/YearMarriott City Center (410 rooms), Sheraton Raleigh (355 rooms), plus Hampton Inn, Residence Inn, and Tempo by Hilton along Fayetteville Street. A 550-room Omni high-rise is confirmed for 2027.
Omni 2027Every service includes captain-led teams, a 25% staffing buffer, shift performance tracking, and our Make-It-Right Guarantee.
Scalable teams for Raleigh Convention Center and regional venues. From 200-person corporate sessions to 9,000+ capacity trade shows. Captain-led coordination with venue ops.
NC State football, basketball, and Lenovo Center concert staffing. VIP suites, premium tailgate operations, and post-game banquet service. Surge-ready rosters for 18,000+ seat events.
Research Triangle Park drives executive dining, product launches, and client entertainment at Fortune 500 campuses. Polished teams trained for corporate-grade service.
Same-day mobilization from a performance-ranked bench roster. When 66% of the area’s hospitality workers left post-pandemic, the ones who came back are stretched. We fill the gap.
We deploy pre-briefed captain-led crews. Not a swipe-to-work marketplace. Not warm bodies with a shirt. Book the crew, we bring the captain.
Proven in Greenville. Expanding to Raleigh.
TWF operates in Greenville, NC with 3 active client properties, a trained roster of 42+ professionals, and captain-led teams on every shift. We are bringing that same operating system to Raleigh.
Events & daily service
Kitchen & prep support
Bar & cocktail events
Floor support & setup
Room turns & deep cleans
Guest services & check-in
On-site shift leadership
Large-scale event flow
We are building dedicated teams across the Carolinas and Southeast. Each market operates with its own roster, captains, and local management.
Our home market. 3 active client properties.
Active Market →33M visitors. Banking corridor. Convention center.
Accepting Inquiries →108M airport passengers. Convention capital.
Accepting Inquiries →#1 U.S. city 14 of last 15 years. $14B impact.
Accepting Inquiries →12.9M visitors. Destination weddings. Historic district.
Accepting Inquiries →77,000-seat gamedays. State capital. Fort Jackson.
Accepting Inquiries →Fastest path is the form: 60 seconds, direct routing to a local coordinator. Prefer voice? Book 15 minutes on our calendar.
If you are searching for an event staffing agency in Raleigh, here is our promise in plain language: trained servers and bartenders, a TWF captain running the floor, rosters confirmed before noon, and a written quote before anything is booked. Standard event roles bill $15 to $22 an hour - see the full rate breakdown.
Tell us the date, headcount, and venue. We respond within 2 hours.
These are the six questions we get most from event hosts, planners and property managers in Raleigh. Answered here so you do not have to call to find out.
For a buffet reception at 200 guests we would staff 1 captain, 8 servers and 2 bartenders. Eleven people, or nine if you are not serving a bar.
The common mistake is assuming a buffet needs fewer staff because guests serve themselves. The food line is the easy part. What decides whether a room feels tended is bussing and clearing, and that runs about one server per 25 guests. At 200 you also want two buffet lines rather than one, or your last guest eats forty minutes after your first.
| Guests | Servers | Bar | Leadership |
|---|---|---|---|
| 50 | 2 servers | 1 bartender | Optional |
| 100 | 4 servers | 2 bartenders | 1 captain |
| 150 | 6 servers | 2 bartenders | 1 captain |
| 200 | 8 servers | 2 to 3 bartenders | 1 captain |
| 300 | 12 servers | 3 to 4 bartenders | 2 captains |
Plated service needs roughly a third more servers than buffet. Tell us the service style and we will size it exactly.
Standard trained event roles bill in the $20 to $30 per hour range in Raleigh, NC, depending on role, event size and how much lead time we have. That covers servers, bartenders, barbacks, runners, bussers and setup crews.
Captains, floor supervisors and senior leadership bill above that range and are quoted per engagement, because they are running your floor rather than working a station.
Our team members earn $15 to $22 an hour, above typical local hotel rates. That is deliberate, and it is why they show up and stay.
Take the team above and do the arithmetic in the open. Ten standard-rate staff over a six hour call at $20 to $30 an hour is roughly $1,200 to $1,800, with the captain quoted separately on top.
Where you land inside that range depends on the day of the week, the season, the service style and your lead time. A Tuesday corporate lunch and a Saturday gala are different jobs and they price differently.
You get an exact number in writing before anything is booked. We do not ask anyone to commit to a range.
Recruiting, training, professional TWF uniforms, a pre-shift briefing, an on-site captain on every full team, backfill from our bench when someone drops, and a written shift report your manager signs off on.
The captain is the part most staffing companies leave out. If you have a wedding coordinator or a banquet manager, they should be running the event, not directing nine individual strangers. Our captain runs our staff and reports to your lead. One point of contact, start to finish.
No. Your quote states the full price before the work begins. If the scope changes, the price change is agreed in writing first.
You will not find a line on our invoice that was not on the quote you approved.
Every inquiry is answered by a person within 2 hours. For planned events, the more lead time we have the better the rate and the deeper the bench we can assign.
For same-day and next-day coverage we run an emergency line with deployment inside 24 hours. Tell us the date, the headcount and the venue and you will have a clear next step the same day.
Staffing ratios are our recommendations for buffet service and are a starting point, not a rule. Rates are billed ranges for standard trained roles and vary by market, event size and lead time. Your exact quote is issued in writing before anything is booked.
Get your number in writing →19 million visitors a year. A hospitality labor gap the industry calls dire. We are building the roster that fills it. Tell us what you need.