Rapid Response Staffing

Short-staffed right now?

A call-out, a no-show, a guest count that just grew: trained, uniformed professionals, fast.

770-873-9004 or Request immediate coverage

Emergency requests are answered within the hour, by phone at 770-873-9004 or by form.

Contracted clients within 45 minutes of Greenville, NC: 90-minute deployment, based on staff availability.
Per-engagement (one-off) bookings inside 48 hours of call time: the published rapid deployment fee. Contracted clients never pay it.

W-2 employer
E-Verify
Insured
A captain on every shift
Ready in Reserve
Make-It-Right

How It Works

From Call to Coverage in Four Steps

The terms in writing before anyone is recruited.

You Call or Submit

Call 770-873-9004 or send the form. Tell us when, where and how many.

You Get the Terms in Writing

Per-engagement: the Rapid Deployment Agreement, the fee and a 50% deposit in one email from [email protected]. Sign and pay online. Contracted clients skip this step.

The Clock Starts

Deposit and fee arrived, agreement signed: we recruit and brief your crew. Not before.

Staff Arrives Ready

Briefed on the property, in TWF uniform. A TWF leader checks in before the shift ends.

Pricing

The rapid deployment fee, published in full

Only for per-engagement (one-off) bookings inside 48 hours of call time. One fee per deployment, sized to the staffing you book. Same service on both paths.

Step 1: 48 hours out25%Inside 48 hours of call time. The greater of $150 or 25% of the booked staffing.
Step 2: 24 hours out40%Inside 24 hours of call time. 40% of the booked staffing.
Step 3: 9 or more peopleCustom9 or more people inside 48 hours. A person calls you within the hour.

Booked staffing means your market's per-engagement card rates for the hours you book, captain included. The fee sits on top of that, and the 50% deposit still applies.

The fine print: if plans change

One-off bookings: the 50% deposit comes back if you cancel more than 72 hours before call time, and is forfeited inside 72 hours.
Inside 24 hours the full booking is billed at the card rates for the booked hours, with the 4-hour minimum.
Headcount reductions inside 72 hours are billed as booked.
Contracted clients: a cancellation inside 24 hours bills at the 4-hour minimum.

Inside 48 hours

Per-engagement (one-off)

From $150

Rapid deployment fee, the greater of $150 or 25% of the booked staffing, plus your market's per-engagement rate

No staffing agreement, coverage inside 48 hours. Fee, deposit and agreement are settled before we recruit, so you know the full price first.

Inside 48 hours: the greater of $150 or 25% of the booked staffing. Inside 24 hours: 40%. 9 or more people: a custom quote, and a person calls within the hour
4-hour minimum
50% deposit. Inside 72 hours of call time it is not refundable, and inside 24 hours the full booking is billed at card rates for the booked hours
A signed Rapid Deployment Agreement
The clock starts when your deposit and fee have arrived and the agreement is signed. Nothing is recruited before.
If we cannot confirm your crew, everything comes back

Price it in the calculator

Contracted clients / businesses

No fee

Never a rapid deployment fee. Billed per your agreement.

Requests inside three days are confirmed or declined within four hours where the local bench allows.

Confirm or decline within four hours on requests inside three days
90-minute deployment within 45 minutes of Greenville, NC, rolling out by market
Priority dispatch over non-contract requests
Billed on your existing invoice cycle
One coordinator from request to first shift

Draft your agreement

Request Immediate Coverage

A few quick answers. A person calls you back within the hour. If your shift is about to start, call 770-873-9004 instead.

Your name *

Phone *

Market *

Who is this for? (optional)

Are you a TWF contracted client? *

Yes No or not sure

Venue or event name *

Venue address (optional)

When is call time? *

How many staff? *

Positions needed (optional)

Email (optional, for a written confirmation)

Anything else we should know? (optional)

Submitting does not guarantee availability; a person calls back to confirm details and timing. Your details stay with The Wilkinson Firm and are never sold or shared.

Coverage Area

Our Southeast markets. A local bench in each.

Rapid requests are staffed from the local bench. The 90-minute deployment is rolling out by market. In the Washington, DC metro (DMV), our newest market, a person quotes every request.

90-minute deployment: contract clients within 45 minutes of Greenville, NC