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Positions We Deploy

Every role. One standard.

From your kitchen line to your ballroom floor, every TWF team member is cross-trained, rated, and led by our captains. Here is who we bring.

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Food & Beverage Service

Server

F&B

Restaurant and banquet floor service. Table management, course pacing, guest engagement. Cross-trained to flex between venues.

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Bartender

F&B

Full bar service, event cocktail stations, and mobile bar setups. Poured and batch service for high-volume events.

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Barback

F&B

Bar support, restocking, glassware management, ice runs, and prep. Keeps the bar moving at volume.

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Host / Hostess

F&B

Guest reception, seating flow, reservation management, and waitlist coordination.

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Banquet & Events

Banquet Server

Events

Large-format plated and buffet service. Conference breakfasts, luncheons, galas, and wedding receptions.

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Banquet Captain

Events

On-site shift leadership for events. Manages lineup, service timing, and floor coordination. TWF Captain School graduate.

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Event Setup / Breakdown

Events

Room configuration, table and chair setup, AV support staging, linen placement, post-event teardown and reset.

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Catering Attendant

Events

Buffet monitoring, replenishment, guest service at food stations, and coffee/break service.

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Culinary / Kitchen

Line Cook

Kitchen

Station management on the line. Grill, sauté, fry, pantry. Works to spec and tempo.

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Prep Cook

Kitchen

Mise en place, ingredient prep, portioning, and kitchen organization. The foundation of every service.

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Dishwasher / Steward

Kitchen

Dish pit operations, pot washing, sanitation, and kitchen cleanliness. Keeps the back of house running.

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Housekeeping & Facilities

Room Attendant

Housekeeping

Guest room cleaning, bed making, amenity restocking, and turndown service to property standards.

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Houseman

Housekeeping

Common area maintenance, linen distribution, supply runs, and deep cleaning support.

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Laundry Attendant

Housekeeping

Commercial laundry operations, linen sorting, folding, and inventory management.

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Front of House / Guest Services

Front Desk Agent

Front Desk

Guest check-in/check-out, reservation handling, phone inquiries, and concierge support.

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Bellhop / Porter

Front Desk

Luggage handling, guest escort, valet coordination, and property orientation.

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One person. Multiple departments.

Flexibility that scales your property.

Most of our team members work across two or more areas. A server who can prep. A houseman who can work banquets. This flexibility means fewer people on your roster delivering more coverage across your property.

73%
of our roster is cross-trained
4+
average departments per captain

Need a team for your property?